Privacy Policy
At Moon & Beyond, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our services, including our lead generation system and SMS messaging, which is used to re-engage leads once you opt in.
1. Information We Collect
We may collect the following types of information:
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Personal Information: This includes your name, email address, phone number, and any other information you provide to us through forms, chatbots, or other interactions with our services.
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Usage Data: We may collect information about how you use our website and services, such as IP addresses, browser types, page interactions, and other activity related to your visits.
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SMS Messaging Data: When you opt-in to receive SMS messages from Moon & Beyond, we may collect and store data about those interactions, including message content, timestamp, and any responses.
2. How We Use Your Information
We use your information for the following purposes:
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Providing and Enhancing Services: To improve our lead generation services, develop new offerings, and enhance user experience.
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Marketing and Communication: To send you updates, newsletters, promotions, or other information that may be relevant based on your engagement with us, including SMS messages.
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SMS Messaging: By opting in, you consent to receive SMS messages from Moon & Beyond. Messages may include re-engagement communications, promotional offers, and relevant updates. You can opt-out of SMS messaging at any time by replying "STOP" to any message.
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Customer Support: To address your inquiries, provide support, and communicate any service-related updates.
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Legal Compliance and Security: To comply with legal obligations, prevent fraud, and ensure the security of our website and services.
3. SMS Messaging
If you opt-in to receive SMS communications from us, the following applies:
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Consent: By opting in, you agree to receive automated text messages for marketing and informational purposes. This consent is not a condition of purchasing any services.
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Frequency of Messages: The number of messages you receive may vary based on interactions and the nature of our communications.
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Opting Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message. Once you opt-out, we will no longer send SMS messages unless you opt-in again.
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Message and Data Rates: Standard message and data rates may apply to SMS messages sent to you. Contact your carrier for more details on your specific plan.
4. Sharing and Disclosure of Information
We do not share, sell, or lease your information to third parties for their marketing purposes. We may share information in the following circumstances:
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Service Providers: We work with third-party service providers to support our operations (e.g., SMS messaging providers, data storage, and analytics). These providers are bound by confidentiality agreements and are only authorized to use your information as needed to provide services on our behalf.
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Legal Requirements: We may disclose your information when required by law or in response to valid requests by government authorities.
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Business Transfers: If Moon & Beyond undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
5. Data Security
We implement and maintain industry-standard measures to secure your information and protect it from unauthorized access, alteration, or destruction. However, no data transmission or storage system is completely secure, so please use caution when sharing sensitive information with us.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
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Access and Correction: You may request access to your information or corrections if there are inaccuracies.
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Opt-Out of Marketing Communications: You may unsubscribe from email marketing at any time by following the instructions in each communication. For SMS, reply "STOP" to opt-out.
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Deletion of Data: You may request the deletion of your personal information, subject to certain exceptions.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and notify you of significant updates. Your continued use of our services after any changes constitute your acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Moon & Beyond
Hello@moonandbeyond.ai